<![CDATA[birdJam Online Help]]> http://secure.amazsoft.com/birdjam/kbase/ Fri, 04 Jul 2008 04:56:54 +0000 Zend_Feed http://blogs.law.harvard.edu/tech/rss <![CDATA[birdJam Maker only updates Eastern or Western bird songs (not both)]]> http://secure.amazsoft.com/birdjam/kbase/article/5 9956dcafb858f6ac9b10aadb2cf86c84 Problem: birdJam Maker only updates Eastern or Western bird songs. It is supposed to update both Eastern and Western bird songs since I bought the Eastern and Western version of birdJam Maker.


Solution:

Verify that your serial number is entered correctly. A partially correct serial number could result in birdJam Maker only updating Eastern or Western bird songs instead of both regions.

Note that immediately after you input your serial number and then press OK, the message at the top of the birdJam Maker window should indicate that either Eastern or Western or Eastern AND Western version is installed.]]> Wed, 23 Apr 2008 01:33:13 +0000 <![CDATA[From where can I download an upgrade to birdJam Maker or how do I replace birdJam Maker if my computer crashes?]]> http://secure.amazsoft.com/birdjam/kbase/article/25 58a6573fe9d9ee86cc4c1d4cd7f480d5 www.birdjam.com/upgrade. 

You'll need your birdJam account email address and birdJam Maker serial number. 

If you don't have these, please send an email via our support page and let us know under what name your copy of birdJam Maker was ordered so we can find and send your serial number to you.]]> Wed, 23 Apr 2008 00:29:08 +0000 <![CDATA[What serial number do I use when I want to download a new birdJam Maker upgrade?]]> http://secure.amazsoft.com/birdjam/kbase/article/24 135c0085d962696272ddbaed9c94fa69
  1. Under the birdJam CD in the CD jewel case
  2. On the back of the birdJam Maker CD jewel case
  3. Downloaded when you purchased a download of birdJam Maker
Do NOT try and use the serial number on your iPod as it won't work for this purpose.]]> Wed, 23 Apr 2008 00:26:48 +0000