http://secure.amazsoft.com/birdjam/kbase/ Sun, 07 Sep 2008 13:15:41 +0000 Zend_Feed http://blogs.law.harvard.edu/tech/rss http://secure.amazsoft.com/birdjam/kbase/article/22 fe8a49ba7d7bbfe4ae8a8a3c53c7c7ac www.birdjam.com/upgrade. 

Just go to your computer's Control Panel, Add/Remove Programs, and remove the current version of birdJam Maker.  Now you can download and install the latest.

Note that whenever you open birdJam Maker, it will automatically check to see whether there is a newer version available for download.]]> Wed, 16 Jul 2008 12:11:00 +0000 http://secure.amazsoft.com/birdjam/kbase/article/50 0d20802dbe20327f4a00fdba272cb471
Error: algorithm::arsenic::decompressor exception:CRC checksum mismatch; output data is invalid

...when trying to install birdJam Maker (after downloading a new copy of birdJam Maker from our web site), this means that you did not get a complete download.

birdJam Maker's file size should be more than 27MB (as of Spring 2008).

Delete the prior bad download and then re-download birdJam Maker. If you have difficulty again, sometimes a different browser works better (for example, FireFox).]]> Thu, 24 Apr 2008 00:47:39 +0000 http://secure.amazsoft.com/birdjam/kbase/article/25 58a6573fe9d9ee86cc4c1d4cd7f480d5 www.birdjam.com/upgrade. 

You'll need your birdJam account email address and birdJam Maker serial number. 

If you don't have these, please send an email via our support page and let us know under what name your copy of birdJam Maker was ordered so we can find and send your serial number to you.]]> Wed, 23 Apr 2008 00:29:08 +0000 http://secure.amazsoft.com/birdjam/kbase/article/24 135c0085d962696272ddbaed9c94fa69

1. Under the birdJam CD in the CD jewel case
2. On the back of the birdJam Maker CD jewel case
3. Downloaded when you purchased a download of birdJam Maker

Do NOT try and use the serial number on your iPod as it won't work for this purpose.]]> Wed, 23 Apr 2008 00:26:48 +0000